О Алексей Просвирин:
I’m a Chief Operating Officer with 20+ years of experience in mortgage lending and insurance, including 4 years at the C-level. My expertise lies in optimizing operational performance, reducing costs and improving key business indicators (CIR, OPEX, NPS, CSI, NBI and others) through business transformation and innovative models.
Опыт работы
Rosbank Insurance (Societe Generale group till June 2022) Moscow, Russia
Life, Investment, and Property & Casualty Insurance
Chief Operating Officer (Jan 2022 – present)
● Increased efficiency of operations by up to 20% by simplifying, robotizing, and transforming the operational model.
● Improved Time to Market in IT by up to 50% by changing resource planning and switching to an Agile approach.
● Grew up the level of Customer service (NPS +19% till 31) by increasing our speed (Time to Answer, Time to Money) by decreasing manual work, simplifying Customer Journey (fewer requirements, more convenience), and providing more info and client services in Mobile App, as a self-service tool.
Rosbank Dom, Rosbank (Societe Generale Group) Moscow, Russia
Specialized mortgage subsidiary
Chief Operating Officer (Jun 2019 – Dec 2021)
● Optimized operational model of mortgage lending by focusing on efficiency (+28%), quality (+50%), and speed (+53%) and preparing new Strategy, new End-to-End concept of the lending process, agile transformation, and NPS focus.
● Automated decision-making at mortgage underwriting till 63% by implementing application and behavioral scoring model, integrations with external databases and manual work decrease.
DeltaCredit (Societe Generale Group) Moscow, Russia
Mortgage lending
Head of Credit Department (2013-2019), Head of Underwriting Division (2011-2013), Head of Underwriting Unit (2010-2011)
Образование
Massachusetts Institute of Technology (MIT) Boston, USA
Chief Operating Officer certification program (2023 – till 06.2024)
Antwerp Management School Antwerpen, Belgium
Executive MBA degree (2014-2016)
Tambov State University Tambov, Russia
Doctor of Philosophy in Economics (PhD) (2005-2008)
Russian State Tax Academy Moscow, Russia
Tax specialist (2000-2005), Graduated with honors
Профессионалы из того же сектора Банковское дело / кредиты, что и Алексей Просвирин
Профессионалы из разных отраслей рядом Moscow, Москва
Другие пользователи, которых зовут Алексей
Вакансии рядом с Moscow, Москва
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