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Yanis Bayars

Социальная


О Yanis Bayars:

I'm a proactive young person. I'm always ready to new chalanges.  

Опыт работы

Account Relationship Manager in Jetmix web-agency

  • Implemented strategies and led support for over 20 clients 
  • Customer satisfaction rate 90% based on customer survey
  •  Controlled customer expenses and optimized them by reducing them by 30% without reducing the number of requests. Based on the data obtained from the work of advertising campaigns

Customer Service Representative in Tinkoff Investment 

  • Communicate with customers through inbound calls
  • Identify customer needs through active listening to answer questions, assist with troubleshooting or make product recommendations based on the customers need
  • Take a consultative approach with customers who are experiencing problems with their service by owning the issue and resolution

Account Relationship Manager in digital-agency

  • Liaising with clients in order to identify their needs
  • Preparing billing for clients at the end of each month
  • Monitoring tasks and ensuring that task descriptions are filled out correctly
  • Maintaining a good understanding of clients and their business strategies

Образование

Kaliningrad Technical University

Bachelor's degree, Economics

Профессионалы из того же сектора Маркетинг / Реклама / Связи с общественностью, что и Yanis Bayars

Профессионалы из разных отраслей рядом Kaliningrad, Город Калининград