Elizaveta Babeshkina

I have 2 years of experience in customer service in leadership positions — customer support and quality control of customer service. I love working with people, so I devote most of my activities to my team: training in work standards and interaction with clients, quality control. I work with conflicting clients and public reviews, reduce the percentage of refunds and reputational risks. Twice I had the experience of building the processes of the department from the beginning. I was an employee of such companies as Dodo Brands (HoReCa) and Linguatrip (EdTech).

I have 2 years of experience in customer service in leadership positions — customer support and quality control of customer service. I love working with people, so I devote most of my activities to my team: training in work standards and interaction with clients, quality control. I work with conflicting clients and public reviews, reduce the percentage of refunds and reputational risks. Twice I had the experience of building the processes of the department from the beginning. I was an employee of such companies as Dodo Brands (HoReCa) and Linguatrip (EdTech).

I have a bachelor degree of Arts. 

When I had been studying I was working in the university and teaching people. So at those time I had opened my mentoring and leading skills. After it I decided to work with people and help them.

This is how I became a Customer Service Manager