Fixnet Billing Business Analyst - Oryol

Job summary

We are expanding the Billing Delivery Center within IT Services Division of the A1 Competence Delivery Center. Be part of this exciting journey

Responsibilities

• Act as a liaison between business stakeholders, IT teams, and external partners to align on requirements and processes.
• Gather, analyze, and document business requirements, translating them into functional specifications and workflows.
• Collaborate with QA and Development teams to validate requirements, support testing, and deliver system changes.
• Monitor business processes, identify inefficiencies, and propose automation or improvements.
• Support incident analysis (Maintenance) by assessing business impact and recommending corrective actions.
• Prepare and deliver regular and ad-hoc business and operational reports.
• Ensure compliance with SOX controls and other governance standards.
• Maintain accurate system and process documentation.
• Support change management through communication, training, and stakeholder coordination.
• Ensure proper documentation of all tasks within Confluence.
• Build strong relationships with cross-functional within the CDC teams.

Описание работы