Pilugin Alexander

System engineer with over 15 years of successful experience in designing, installing, and integrating complex enterprise voice, video, contact centers. Deployed 15+ unified communications systems for more than 50K users.

In the last four years completed 20+ online AI/ML courses and specializations from Coursera, Google, Huawei. Looking for experience as MLOps engineer in challenging AI/ML projects where integration skills will be applied. Ready for part-time volunteer opportunities in interesting projects.

MLops

Head of Unified Communication Dept. | IT System integrator (INLINE Technologies)  | SEP 2013 – Present

Managed team of 25+ employees, overseeing hiring, training, and professional growth of employees.

Annually planned a budget for 25+ employees including salaries, bonuses, training, procurement of laboratory equipment.

Quarterly reported P/L and forecasting most valuable leads of department.

Conducted workload assessments and reorganized staff that led to a 60% increase in productivity.

Cut down wage fund by 10% every first 5 years keeping overall profit of department.

Improved flexibility and versatility of the skills of employees which increased effectiveness efficiency by 30%.

Senior System Engineer | IT System integrator (INLINE Technologies) | Jul 2011 – SEP 2013

Accelerated technical pre-sale activity in 40+ projects communicating with stakeholders and decision persons to increase conversion rate up to 20%.

Leaded 5-member engineering team and coordinated with four vendors toward successful launch of 10+ telecommunication projects.

Automated Word, Excel, Visio documents preparation via VBA in more than 5 projects to save 500+ hours of working time.

System Engineer | IT System integrator (INLINE Technologies) | SEP 2009 – Jul 2011

Engineered technical pre-sale projects with total budget more than 1 M$.

Designed and implemented large-scale UC systems including complex integration in the mix vendor environment (Cisco, Alcatel-Lucent, AudioCodes, Avaya, Microsoft) to 50% telephony cost reduction.

Automated Visio drawings via VBA, achieving an 90% reduction in the preparation time.

Developed high-level design in five VoIP projects approved by customer’s specialists.

Field Engineer | IT System integrator (INLINE Technologies) | AUg 2005 – Sep 2009

Proposed technical solution for more than 50 unified communications projects using VoIP, video, IM, routing, QoS/QoE, directory, virtualization technologies.

Deployed more than 20 enterprise grade unified communication systems with voice, video, and instant messaging service.

Automated Excel spreadsheets via VBA, reducing required man-hours by 75%.

Developed low-level design in three VoIP projects with subsequent successful implementation.

Identified 50+ software issues with further investigation and resolving using vendor tech support.

Doctor of Philosophy (Ph. D.) | Moscow Technical University on Telecommunications and Informatics (MTUCI, mtuci.ru) | Sep 2006 – Jun 2011

Capstone project - QoS assessment method for HTTP traffic in multi-service access networks

Master of Science Communications Technologies | MTUCI | SEP 2005 – Jun 2006

Overall GPA from 2001 to 2006 is 3.73

Capstone project - Modeling of delay-sensitive IP traffic in multiservice ADSL networks

Bachelor of Science Communications Technologies | MTUCI | SEP 2001 – Jun 2005