Lisa Budnikova

Lisa Budnikova
11.12.1997, Russian
SKILLS
Excellent communication and interpersonal skills
Problem solving
Negotiation
Teamwork
High stress resistance
Emotional intelligence
Analytical thinker Flexible and reliable
Works well under pressure
Proficiency in Excel and Word
LANGUAGES
Russian
Native or Bilingual Proficiency
English
Full Professional Proficiency
Chinese
Full Professional Proficiency
Italian
Elementary Proficiency
German
Elementary Proficiency

WORK EXPERIENCE
PA to CEO (online)
Verbatoria LLC.
02/2020 - Present,
Brain Potential Objective Measurement
Achievements/Tasks
China, Dalian
Dalian, China
       Coordinating the day-to-day activities of the manager, such as managing schedules and appointments, monitoring and responding to emails.
Preparing and organising travel and itineraries, including booking flights, accommodation and scheduling appointments.
Translation English, Russian, Chinese
Contact: +7 495 123-47-48 - info@verbatoria.ru
Service agent, translator and tester
DApp on TRON blockchain
11/2019 - 01/2020,
Online games based on TRON smart contracts and blockchain technology Achievements/Tasks
Russia, Mocow
   Handled chinese players inquiries and service request through email and live chat Resolved product and service problems by clarifying the players’s complaint
Kept records of customer interactions in order to propose enhancements to players service quality
Translated a website from English to Chinese Tested a website and an app on different devices Tested cryptocurrency wallets
Guest relations officer, Hostess&Waitress (Internship)
Shangri-La Hotel
03/2019 - 08/2019, 5 Star Luxury Hotel
Achievements/Tasks
3 months of working as a guest relations officer (Front Office Department):
Dalian, China
     Contacted appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
Responded to special requests from guests with unique needs.
Communicated VIP arrivals to designated personnel for escort and delivery of amenities. Developed and maintained positive working relationships with chinese coworkers.
Worked during WORLD ECONOMIC FORUM (01.06.2019-03.06.2019), had a great experience to provide attentive service for business, political, academic, and other leaders of society.
3 months of working as a hostess and waitress on an executive floor lounge (Food and Beverage Department):
Greeted guests. Walked through dining room during service to ensure guest satisfaction and advised servers and bussing staff of specific service needs.
Handled guest enquiries in a courteous and efficient manner. Trained 3 new employers in providing service as hostess and waitress. Learned a lot about needs and preferences of Chinese guests. Handled unhappy or angry guests.
Contact: +86 411 8252 5000
Assistant (Internship)
Si Qi International Trade Co.,LTD
06/2017 - 01/2018, Export technologies
Achievements/Tasks
Created and edited documents using Word, PowerPoint and Excel. Managed calendar /meeting set up for CEO.
Translated documents (English, Russian, Chinese).
Negotiated with clients about products.
Searched products and counted prices.
Dalian, China
Coordinated frequent executive travel arrangements (car service, airfare, hotel and various other elements of executive travel).
Contact: +86-13610852678 +86-411-39769150 – Mr. Chengliang

EDUCATION
Bachelor's Degree Program in Chinese Language
Dongbei university of finance and economics 东北财经大学
09/2016 - 07/2020, Courses
Hospitality Business Management
Chinese Foundation Programme
Dongbei university of finance and economics
09/2015 - 07/2016, Courses
Intermediate level - Advanced level of Chinese language