Experience

  • Senior Customer Care Representative

    at Veeam Software

    Января 2014 - at Present

    Sankt-Peterburg

    • Maintaining working knowledge of Networking, VMware vSphere and Microsoft Hyper-V • Maintaining strong relation with customers • Troubleshooting Veeam related issue and conducting remote sessions with customers • Log analysis • Building internal labs and test environments

Education

  • Telecommunication and Network Engineer

    at Gabes national Engineering School

    2008 - 2013 (5 years) Gouvernorat de Gabès

Languages

  • Арабский Native

  • Французский Native

  • Английский Negotiation

  • Русский Conversation

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