Account manager UK&Ireland
Марта 2017 - по настоящее время
Handling inbound and outbound calls and inquiries with new prospects and existing customers across United Kingdom and Ireland
Informing and consulting prospects and customers about our digital marketing software
Conducting online product demonstrations
Matching clients’ needs and requirements with the product
Leading the whole process of a deal
Inside channel developer (partner manager for France and North Africa)
Августа 2015 - Февраля 2017
Expansion of the company's presence in France
Monitoring, analysis and engaging of potential partners
Building mutually beneficial relationships with resellers and distributors
Maintain the existing database
Monitoring performance standards partnership network
Conducting training sessions (webinars) for representatives of partner companies (commercial, technical and marketing ones)
Supporting partners in Veeam products selling process
Elaboration of strategies of business development for focus partners including business and marketing plans
Ensuring yearly growth of number resellers' projects by 14% minimum.
Ensuring growth of partners' transactions amounts
Partner visits in France and participation in the IT events organized by Veeam and its alliances around Europe.
Administrator of cultural events, coordinator, guide
CULTURAL CENTER LENINGRAD CENTER
Октября 2014 - Июля 2015
Guiding tours round the whole cultural center and in the gallery
Assisting VIP and other guests during the shows and performances in the theater, lounge, bars, restaurant and club space.
Administration of the corporate events
Coordination of different departments
concierge, reception administrator
HOTEL IBIS SAINT PETERSBURG CENTER
Октября 2013 - Мая 2014
• Register guest reservations
• Welcome guests and takes care of them from their arrival through to departure
• Handle any guest complaints and/or remarks; provide a response as soon as possible, respecting the Ibis 15-minute contract etc.
• Provide information about local features such as dining, sightseeing, nightlife, shopping etc.
• Promote the wide range of touristic services
• Make travel arrangements for sightseeing and other tours
• Make dining and other reservations, obtain tickets for events, shows, plays, order train and airplanes tickets.
Management in Tourism and Hospitality Industry
Higher School of Economics
2013 - 2015
(2 года) Leningradskaya Oblast’
Romance and Germanic Philology (Russian language and literature, foreign languages)
Omsk State University
2008 - 2013
(5 лет) Omskaya Oblast’